Retail Parts ProStore 8559

Advance Auto Parts; Omaha (NE); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive retail company is seeking a Retail Parts Pro in Omaha, Nebraska. This full-time role involves supporting advanced functions of the DIY business, providing excellent customer service, and managing automotive parts inventory. Candidates should have 3-5 years of experience, strong sales ability, and a valid driver's license. ASE Certification is preferred but not required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to communicate effectively and build strong relationships.
• Strong organizational skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Manage DIY services including installation and testing.
• Achieve personal/store sales goals.

Skills

Automotive systems knowledge

Sales ability

Customer communication

Diagnostic equipment operation

Inventory management

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It provides advanced identification, troubleshooting and project assistance for DIY customers, sources parts from numerous places—including special order, FDO, second source, etc.—and has in-depth knowledge of the store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3‑5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Certificates, licenses, registrations: Must have a valid driver's license. ASE Certification Preferred, but not required.

Physical Demands

Three to five years of prior automotive parts experience; ability to lift up to 50 lbs. Additional physical requirements may be provided upon request.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development; Motor Vehicle Manufacturing and Retail