Retail Parts ProStore 8432

Advance Auto Parts; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive retail company in Houston seeks a Mid-Senior level Sales Associate. The role involves providing excellent customer service for DIY customers, ensuring inventory management, and meeting sales objectives. Candidates must have a strong automotive background and 3–5 years of experience. Full-time employment with responsibilities including battery installations and customer interactions is required.

Qualifications

• Must have knowledge of automotive systems and be able to diagnose issues.
• Proven sales ability with experience in customer transactions.
• Ability to work various days, evenings, and weekends.

Responsibilities

• Provide a great selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services including battery installation and testing.

Skills

Working knowledge of automotive systems and diagnostic ability

Communication skills

Organizational skills

Advanced parts lookup skills

Sales skills

Education

3–5 years of prior automotive parts experience

Valid driver’s license

ASE Certification Preferred

Tools

Microsoft Office (Word, Excel)

Job description

Overview

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge, and is able to perform advanced identification, troubleshooting, and project assistance for DIY customers. It sources parts from special order, FDO, second source, and other channels, and has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities: task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, and wiper installs

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units of measure)
• Use Microsoft Office effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3–5 years of prior automotive parts experience
• Proven sales ability with experience in fulfillment of customer transactions

Education / Certifications

• Must have a valid driver’s license
• ASE Certification Preferred, but not required

Physical Demands

Work involves standing, walking, lifting up to 50 lbs, and performing repetitive tasks. The physical demands of the job are described in the official position description.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

Privacy Notice

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability or any other federal, state or local protected class.