Retail Parts ProStore 8415

Advance Auto Parts; Groton (CT); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading automotive parts retailer in Groton, Connecticut is seeking a professional-level sales associate to support DIY customers. The ideal candidate will possess in-depth automotive system knowledge, strong sales abilities, and excellent customer service skills. This full-time position offers a competitive hourly wage and the chance to work in a dynamic environment focused on customer satisfaction.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to read and interpret documents effectively.
• Strong organizational skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation and testing.

Skills

Automotive system knowledge

Customer service skills

Sales skills

Communication skills

Inventory management

Safety knowledge

Education

Valid driver's license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

2 days ago Be among the first 25 applicants

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It includes advanced identification, troubleshooting, and project assistance for DIY customers. The role sources parts from numerous places including special order, FDO, second source, etc. It also possesses in‑depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

• Must have a valid driver's license
• ASE Certification Preferred, But Not Required

Physical Demands

Not specified.

Compensation Range

18.15 USD PER HOUR - 19.96 USD PER HOUR

Benefits Information

Benefits: https://jobs.advanceautoparts.com/us/en/benefits

Privacy Notice

California Residents: https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.