Retail Parts ProStore 8710

Advance Auto Parts; Zion (IL); On-site; USD 22,661 - 24,934; Full time

Job summary

A retail automotive company in Zion, Illinois is looking for a full-time sales professional with advanced automotive knowledge for DIY customer support. The ideal candidate has 3-5 years of automotive parts experience and strong sales abilities. Key responsibilities include managing DIY services and ensuring excellent customer satisfaction. Competitive hourly pay ranges from $16.45 to $18.10.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with prior experience in customer transactions.
• Valid driver’s license required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service.

Skills

Friendly communication

Parts and automotive system knowledge

Strong organizational skills

Sales ability

Ability to locate and stock parts

Safety knowledge and skills

Tools

Microsoft Word

Microsoft Excel

Job description

3 days ago Be among the first 25 applicants

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It can perform advanced identification, troubleshooting and project assistance for DIY customers, source parts from special order, FDO, second source, etc., and has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities – task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions in written, oral or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide in all units of measure using whole numbers, fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Work assorted days, evenings and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience; proven sales ability with past experience in customer transactions.

Education

No formal education requirement listed.

Certificates, Licenses, Registrations

Must have a valid driver’s license. ASE certification preferred but not required.

Compensation Range

16.45 USD per hour – 18.10 USD per hour

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Privacy Notice (California Residents)

https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or basis of disability or any other federal, state or local protected class.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail