Retail Parts ProStore 1209

Advance Auto Parts; Irwin (Westmoreland County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive retail company is seeking a Retail Parts Pro for a full-time position in Irwin, Westmoreland County. The ideal candidate will have 3-5 years of automotive parts experience and strong customer service skills. Responsibilities include selling automotive parts, managing inventory, and providing DIY services. The position offers a dynamic work environment and potential for sales achievement.

Qualifications

• Expert knowledge of automotive systems and parts required.
• Strong verbal and written communication skills necessary.
• Basic math skills to handle measurements and transactions.
• Must be able to lift up to 50 lbs and stand for long periods.

Responsibilities

• Provide excellent customer service and achieve sales goals.
• Manage inventory processes and maintain store cleanliness.
• Perform DIY services including battery installation and testing.

Skills

Knowledge of automotive systems

Sales skills

Customer communication

Organizational skills

Diagnostic skills

Education

Valid driver's license

3-5 years automotive parts experience

Tools

POS systems

Microsoft Word

Microsoft Excel

Job description

Job Description

Retail Parts Pro is a professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from numerous places including special order, FDO, second source, etc., and in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot.
• Provide DIY services including battery installation, testing, and wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience That Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education

Certificates, Licenses, Registrations

Must have a valid driver's license.

ASE Certification Preferred, But Not Required

Physical Demands

Physical demands may include lifting up to 50 lbs and standing for extended periods.

Senior Level

Mid-Senior level.

Employment Type

Full-time.

Job Function

Sales and Business Development.

Industries

Motor Vehicle Manufacturing and Retail.

Privacy Notice

Privacy Notice available at https://jobs.advanceautoparts.com/us/en/disclosures.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.