Retail Parts ProStore 7170

Advance Auto Parts; Charleston (WV); On-site; USD 58,800 - 82,300; Full time

Job summary

A leading automotive parts retailer is looking for a full-time sales associate in Charleston, WV. The role involves providing excellent customer service, managing DIY services, and sales targets in a fast-paced environment. Candidates should have 3-5 years of automotive parts experience, strong sales skills, and a valid driver's license. This position offers a salary range of $58,800 to $82,300.

Qualifications

• 3-5 years of automotive parts experience required.
• Proven sales ability with experience in customer transactions.
• Ability to work days, evenings, and weekends as needed.

Responsibilities

• Provide excellent customer service for DIY customers.
• Manage DIY services including installations and testing.
• Assist in store inventory processes.

Skills

Automotive systems knowledge

Sales skills

Friendly communication

Organizational skills

Diagnostic ability

Microsoft software

Education

Valid driver's license

ASE Certification (preferred)

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and parts knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from special orders, FDO, second sources, and maintaining in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education & Licenses

Must have a valid driver's license

ASE Certification Preferred, But Not Required

Physical Demands

Not specified

Other Information

California residents: Privacy Notice

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail

Location and Salary

Charleston, WV $58,800.00 – $82,300.00

Additional Notes

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