Retail Parts ProStore 7716

Advance Auto Parts; Lancaster (Lancaster County); On-site; USD 26,518 - 28,929; Full time

Job summary

A leading automotive parts retailer in Lancaster County is seeking a Sales Associate to support DIY customers with expert automotive knowledge and excellent service. The role requires strong communication skills, proficiency with automotive systems, and the ability to work flexible hours. Competitive pay starts at $19.25 per hour with opportunities for growth in a dynamic retail environment.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability in customer transactions.
• Ability to work flexible hours including weekends.

Responsibilities

• Provide GAS2 selling experience for customers.
• Manage DIY services including installations.
• Ensure high standards of store appearance.
• Assist in inventory processes and maintain store cleanliness.

Skills

Automotive systems knowledge

Customer service skills

Inventory management

POS operation

Microsoft Office proficiency

Strong communication skills

Education

Valid driver's license

ASE Certification Preferred

Tools

Diagnostic equipment

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and parts knowledge. It must provide advanced identification, troubleshooting, and project assistance for DIY customers, and source parts from multiple sources including special order, FDO, and second source.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, and back stock.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• English communication (Spanish a plus) – speak, write, and build strong relationships with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Write simple correspondence.
• Understand and execute instructions provided in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure.
• Use Microsoft Office effectively (Word, Excel).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3-5 years of prior automotive parts experience and proven sales ability with past experience in fulfillment of customer transactions.

Education, Certifications & Licenses

Must have a valid driver's license.

ASE Certification Preferred, but not required.

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Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority Level

• Mid-Senior Level

Employment Type

• Full-time

Job Function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail

Location and Salary

Lancaster County, PA – $19.25 - $21.

Referral Program

Referrals increase your chances of interviewing at Advance Auto Parts by 2x.