Retail Parts ProStore 6995

Advance Auto Parts; Vermilion (OH); On-site; USD 20,595 - 22,661; Full time

Job summary

A leading automotive retail company in Ohio is seeking a Retail Parts Pro with strong automotive knowledge and sales skills. The role involves supporting DIY customers, managing services, and achieving sales goals. Candidates should have 3-5 years of automotive experience and a valid driver's license. Compensation ranges from $14.95 to $16.45 per hour, with additional benefits available.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.
• Communicate effectively and build strong relationships.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services including battery installation and testing.
• Achieve personal/store sales goals and service objectives.

Skills

Expert knowledge of automotive systems

Sales skills

Safety knowledge

Customer service

Organizational skills

Bilingual (English/Spanish)

Education

ASE Certification (Preferred)

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Retail Parts Pro

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role must be able to identify, troubleshoot and assist DIY customers with projects, source parts from multiple sources (special order, FDO, second source, etc.), and possess in‑depth knowledge of store inventory and maintenance processes. Full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Experience operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver's license.

ASE Certification Preferred, But Not Required.

Compensation

14.95 USD per hour – 16.45 USD per hour.

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

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https://jobs.advanceautoparts.com/us/en/disclosures

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.