Retail Parts ProStore 6739

Advance Auto Parts; Buffalo (MN); On-site; USD 22,661 - 24,934; Full time

Job summary

A nationwide auto parts retailer in Minnesota is seeking a Retail Parts Pro to assist DIY customers with expert automotive knowledge. Candidates should possess strong customer service skills and be able to work flexible hours. This role offers competitive hourly pay ranging from $16.45 to $18.10, with opportunities for advancement in an automotive setting.

Qualifications

• Strong knowledge of automotive systems including diagnostics and repairs.
• Ability to communicate effectively in English, Spanish is a plus.
• Ability to read and interpret safety and maintenance instructions.
• Must successfully complete the Parts Knowledge Assessment.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Achieve personal/store sales goals.
• Manage DIY services including battery and wiper installations.
• Ensure high standards of customer service.

Skills

Expert automotive system knowledge

Customer service skills

Parts and automotive system knowledge

Advanced selling skills for DIY

Strong organizational skills

Ability to work flexible hours

Education

3-5 years of prior automotive parts experience

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role will identify, troubleshoot, and assist DIY customers, source parts from multiple suppliers (special order, FDO, second source, etc.), and maintain deep knowledge of store inventory.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, and wiper installations
• Ensure high standards of customer service and store appearance
• Keyholder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes (truck put‑away, shoot outs, cycle counts, back stock, etc.)
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services, including battery installation, testing, and wiper installations

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, diagnostic ability to include internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3‑5 years of prior automotive parts experience.

Education, Certificates, Licenses, Registrations

Must have a valid driver’s license.

ASE Certification Preferred, but not required.

Compensation Range

16.45 USD per hour – 18.10 USD per hour.

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

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https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.