Retail Parts ProStore 6350

Advance Auto Parts; Vidalia (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

A retail automotive parts company is seeking a Retail Parts Pro in Vidalia, Georgia. This mid-senior level position requires extensive knowledge of automotive systems and strong sales skills. You will manage customer interactions, assist in store services, and maintain inventory standards. The ideal candidate has 3-5 years of automotive parts experience and must be able to communicate effectively with customers. Company offers a full-time role with a focus on customer service and sales.

Qualifications

• 3-5 years of prior automotive parts experience required.
• Proven sales ability with customer transaction fulfillment.
• Ability to speak and write English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation, testing, and wiper installations.
• Ensure high standards of customer service and store appearance.

Skills

Automotive systems knowledge

Communication skills

Customer service

Sales skills

Organizational skills

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

POS systems

Diagnostic equipment

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It is able to perform advanced identification, troubleshooting and project assistance for DIY customers, source parts from multiple channels, and manage store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installations, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installations, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert use of testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, whole numbers, fractions, decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver's license.

ASE Certification Preferred, but not required.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail