Retail Parts ProStore 5838

Advance Auto Parts; Robertsdale (AL); Presencial; USD 40.000 - 50.000; Jornada completa

Descripción de la vacante

A leading automotive parts retailer in Alabama is seeking a Retail Parts Pro for a full-time position. The ideal candidate will possess expert knowledge of automotive systems, store systems, and strong customer service skills. Responsibilities include providing exceptional customer interactions, managing DIY services, and ensuring store cleanliness. Candidates should have 3–5 years of relevant experience and a valid driver's license. ASE certification is preferred but not required. This role supports a dynamic retail environment.

Formación

• Strong working knowledge of automotive systems and diagnostic ability.
• Ability to read and interpret safety instructions and parts catalogs.
• Effectively use Microsoft Word and Excel.

Responsabilidades

• Provide GAS2 selling experience for customer interactions.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Conocimientos

Expert knowledge of store systems

Knowledge of automotive systems

Customer service skills

Friendly communication

Sales skills

Safety knowledge

Organizational skills

Basic math skills

Educación

3–5 years of automotive parts experience

Valid driver's license

ASE certification preferred

Descripción del empleo

Job Overview

A Retail Parts Pro is a full-time sales position focused on supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive systems, and parts, and the ability to identify, troubleshoot, and assist DIY customers. It includes sourcing parts from special orders, FDO, and second sources and maintaining in-depth knowledge of store inventory and maintenance processes.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls


• Achieve personal/store sales goals and service objectives


• Manage DIY services including battery installation, testing, and wiper installs


• Ensure high standards of customer service and store appearance


• Key holder responsibilities: task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes: truck put‑away, shoot outs, cycle counts, back stock


• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot


• Provide DIY services such as battery installation, testing, and wiper installs

Success Factors

• Friendly communication


• Ability to locate and stock parts


• Safety knowledge and skills


• Operating inventory systems and store equipment


• Parts and automotive system knowledge skills


• Operating POS and Parts lookup systems


• Expertise with testing and diagnostic equipment for DIY services


• ASE P2 certified or equivalent


• Advanced solution, project, and product quality recommendation ability


• Advanced parts lookup and sourcing


• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronic, exhaust, etc.)


• Speak and write English (Spanish a plus)


• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals; write simple correspondence


• Understand and execute written, oral, or diagram instructions


• Successfully complete the Parts Knowledge Assessment


• Use basic math accurately in all units of measure


• Use Microsoft Word and Excel effectively


• Strong organizational skills


• Ability to work assorted days, evenings, and weekends as needed

Prior Experience

3–5 years of automotive parts experience and proven sales ability in customer transactions.

Education & Certifications

• Must have a valid driver’s license


• ASE certification preferred but not required


• Certificates, licenses, and registrations as applicable

Physical Demands

Standard retail store duties, including lifting, standing, and walking as required.

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Seniority Level

• Mid‑Senior Level

Employment Type

• Full‑time

Job Functions & Industries

• Sales and Business Development


• Motor Vehicle Manufacturing and Retail