Retail Parts ProStore 5162

Advance Auto Parts; City of Watertown (NY); On-site; USD 25,003 - 27,496; Full time

Job summary

A national auto parts retailer is seeking a full-time sales associate in the City of Watertown. The role involves providing exceptional customer service and knowledge of automotive parts. Candidates should have 3–5 years of relevant experience and be able to work flexible hours. This position offers a compensation range of $18.15 to $19.96 per hour, and benefits are available.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with experience in fulfilling customer transactions.
• Must possess effective communication skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Parts and automotive system knowledge

Advanced selling skills for DIY

Diagnostic ability

Organizational skills

Education

Valid driver’s license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It requires advanced identification, troubleshooting, and project assistance for DIY customers; sourcing from special order, FDO, and second sources as needed; and in‑depth knowledge of store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes: truck put away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, and wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expert in testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills for Success

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively to build relationships with customers, peers, and management.
• Read and interpret documents such as safety rules, operational instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: addition, subtraction, multiplication, and division in all units of measure.
• Use Microsoft Word and Excel effectively.
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

• 3–5 years of prior automotive parts experience.
• Proven sales ability with experience in fulfilling customer transactions.

Education & Certifications

• Must have a valid driver’s license.
• ASE certification preferred; not required.

Compensation Range

$18.15 USD per hour – $19.96 USD per hour.

Benefits

For full benefit details please visit: https://jobs.advanceautoparts.com/us/en/benefits

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.