Retail Parts ProStore 4494

Advance Auto Parts; Town of Islip (NY); On-site; USD 27,483 - 30,238; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in Town of Islip, NY. This full-time position involves expert customer service, automotive system knowledge, and meeting sales goals. Ideal candidates will have 3–5 years of automotive parts experience, solid communication skills, and a valid driver's license. The role offers a pay range of $19.95 to $21.95 per hour and requires a commitment to ensuring high standards of service.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfilling customer transactions.
• ASE Certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes.

Skills

Friendly communication

Parts and automotive system knowledge

Customer service skills

Strong organizational skills

Diagnostic ability

Microsoft software skills

Education

Valid driver's license

Job description

Job Description

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It involves advanced identification, troubleshooting and project assistance for DIY customers, sourcing parts from special order, FDO, second source, etc., and in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (addition, subtraction, multiplication, division in all units of measure)
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3–5 years of prior automotive parts experience

Proven sales ability with past experience in fulfilling customer transactions

Education & Credentials

Must have a valid driver's license

ASE Certification Preferred, But Not Required

Physical Demands

None specified

Compensation Range

19.95 USD PER HOUR – 21.95 USD PER HOUR

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Privacy Notice for California Residents

https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.