Retail Parts ProStore 2170

Advance Auto Parts; Blacksburg (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts retailer in Virginia seeks a full-time sales professional. The ideal candidate will support advanced functions in the DIY automotive business, providing exceptional customer service and maintaining in-depth product knowledge. Responsibilities include achieving sales goals, assisting with DIY services, and managing store inventory. Qualifications include 3-5 years of automotive parts experience and a valid driver’s license.

Qualifications

• 3-5 years of automotive parts experience required.
• Ability to communicate effectively with customers and colleagues.
• Must successfully complete the Parts Knowledge Assessment.

Responsibilities

• Provide GAS2 selling experience and achieve sales goals.
• Assist customers with DIY automotive services.
• Maintain store cleanliness and inventory.

Skills

Automotive system knowledge

Sales ability

Communication skills

Organizational skills

Basic math skills

Customer service

Education

Valid driver's license

Tools

Microsoft Office (Word, Excel)

POS systems

Diagnostic equipment

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY automotive business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing parts from various suppliers, and maintaining in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, and back‑stock management.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expert in testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills and Competencies

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately (add, subtract, multiply, divide).
• Use Microsoft Office effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

• 3‑5 years of prior automotive parts experience.
• Proven sales ability with experience in fulfilling customer transactions.

Education & Certifications

• Must have a valid driver’s license.
• ASE Certification Preferred, but Not Required.

Physical Demands

None specified. (Please refer to job posting for detailed requirements.)

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.