Retail Parts ProStore 9940

Advance Auto Parts; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive retail company in Miami is looking for a full-time sales associate with extensive automotive knowledge and a passion for customer service. You will manage DIY customer interactions, help with parts sourcing, and ensure store excellence. Ideal candidates are experienced in automotive parts, have proven sales abilities, and must hold at least a high school diploma.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability in fulfilling customer transactions.
• Speak and write English; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services including installation tasks.

Skills

Automotive system knowledge

Customer service skills

Sales ability

Parts lookup skills

Safety knowledge

Organizational skills

Diagnostic equipment operation

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. Requires expert knowledge of store systems, automotive system knowledge, and part knowledge. Ability to identify, troubleshoot, and assist DIY customers with projects, source parts from multiple suppliers, and manage inventory and maintenance processes. Full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services, including battery installation, testing, and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes: truck put‑away, shoot‑outs, cycle counts, back‑stocking
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services, including battery installation, testing, and wiper installs

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert use of testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing skills
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating/maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide; whole numbers, fractions, decimals)
• Use Microsoft Office (Word, Excel) effectively
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3‑5 years of prior automotive parts experience
• Proven sales ability in fulfilling customer transactions

Education & Certifications

• High school diploma or equivalent
• Valid driver’s license
• ASE Certification preferred, but not required

Physical Demands

Requires physical ability to lift and move parts, endure standing or walking for extended periods, and perform routine manual tasks.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.