Retail Parts ProStore 1232

Advance Auto Parts; Grindstone (PA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive retail company in Pennsylvania is seeking a Retail Parts Pro to provide expert customer service and manage automotive parts sales. The ideal candidate will possess strong automotive system knowledge, proven sales ability, and 3–5 years of experience in automotive parts. This full-time role requires effective communication, organizational skills, and the ability to meet store sales goals.

Qualifications

• 3–5 years of prior automotive parts experience.
• Valid driver’s license required.
• Ability to read and interpret documents and instructions.

Responsibilities

• Provide selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation.

Skills

Customer service

Automotive system knowledge

Sales ability

Problem-solving

Communication skills

Organizational skills

Mathematics

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role can source from numerous places including special order, FDO, second source, etc. It has in‑depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and Parts lookup systems
• Expert in testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, including diagnostics for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions provided in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

3–5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education

No specific educational requirement stated; high school diploma or equivalent recommended.

Certificates, Licenses, & Registrations

Must have a valid driver’s license.

ASE Certification Preferred, But Not Required

ASE certification is preferred but not mandatory.

Physical Demands

Typical retail duties requiring standing, lifting, and moving parts; additional details to be provided during interview.

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Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

Seniority Level

Mid‑Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industry

Motor Vehicle Manufacturing and Retail