Retail Parts ProStore 5460

Advance Auto Parts; Goose Creek (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

A leading automotive parts retailer in Goose Creek, SC is hiring a full-time Retail Parts Pro who possesses expert automotive knowledge and a strong sales background. The candidate will be responsible for providing excellent customer service, managing DIY services, and achieving sales goals. A valid driver's license and experience in retail sales are required, making this a great opportunity for qualified candidates.

Qualifications

• Must have 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• ASE P2 certified or ASE ready equivalent preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.
• Perform key holder duties including opening/closing and safety checks.
• Assist in store inventory processes including truck put away and cycle counts.
• Maintain store cleanliness including floors, bathrooms, and parking lot.
• Provide DIY services including battery installation and testing.
• Stay proficient with Parts lookup systems and POS equipment.
• Operate inventory systems and store equipment effectively.
• Develop advanced knowledge of automotive parts and systems.

Skills

Friendly communication

Parts and automotive system knowledge

Strong organizational skills

Ability to locate and stock parts

Safety knowledge and skills

Advanced selling skills for DIY

Inventory systems

Diagnostics equipment usage

Teamwork

Attention to detail

Education

3-5 years of prior automotive parts experience

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Microsoft Word

Excel

Diagnostic tools

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. This role can advanced identification, troubleshooting, and project assistance for DIY customers. The role can source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

Certificates, Licenses, Registrations

Must have a valid driver's license

ASE Certification Preferred, But Not Required

ASE P2 certified or ASE ready equivalent

Physical Demands

Not specified

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Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.