Retail Parts ProStore 1033

Advance Auto Parts; Columbus (OH); On-site; USD 20,595 - 22,661; Full time

Job summary

A well-known automotive parts retailer in Columbus is seeking a Retail Parts Pro for a full-time position. The ideal candidate will have extensive automotive system knowledge and proven sales skills to provide exceptional service to DIY customers. Responsibilities include managing automotive parts, assisting customers, and ensuring store appearance standards. The role offers a competitive pay range of $14.95 - $16.45 per hour.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.
• Ability to communicate in English; Spanish a plus.

Responsibilities

• Provide selling experience for DIY customer visits and calls.
• Manage DIY services including installations and tests.
• Ensure high standards of customer service and store cleanliness.

Skills

Automotive systems knowledge

Sales ability

Communication skills

Organizational skills

Basic math skills

Microsoft Office knowledge

Education

Valid driver's license

ASE Certification

Job description

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Job Description

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. The role can source parts from numerous places including special order, FDO, second source, etc. The role has in‑depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability including internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

Must have a valid driver's license

ASE Certification Preferred, but not required

Physical Demands

Information not provided

Compensation Range

14.95 USD PER HOUR – 16.45 USD PER HOUR

Benefits Information

Benefits information: https://jobs.advanceautoparts.com/us/en/benefits

Legal

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.