Retail Parts Pro – DIY Auto Expert

Advance Auto Parts; United States; In loco; USD 32.000 - 44.000; Tempo pieno

Descrizione del lavoro

Advance Auto Parts is seeking a Retail Parts Pro to provide expert parts knowledge and high-level customer service in a full-time sales role focusing on DIY customers. You will leverage store systems, diagnose needs, and assist with sourcing from multiple channels including special orders and second sources.

Responsibilities include performing DIY services such as battery installations, testing, and wiper installations, while maintaining inventory and store appearance.

Competenze

• 3–5 years of prior automotive parts experience
• Must have a valid driver's license.
• ASE Certification Preferred, But Not Required

Mansioni

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Conoscenze

Customer service

Communication

Parts lookup

Inventory systems

Diagnostic equipment

Microsoft Office

Formazione

ASE Certification (preferred)

Strumenti

POS system

Parts lookup systems

Inventory software

Descrizione del lavoro

Advance Auto Parts is seeking a Retail Parts Pro to provide expert parts knowledge and high-level customer service in a full-time sales role focusing on DIY customers. You will leverage store systems, diagnose needs, and assist with sourcing from multiple channels including special orders and second sources.

Responsibilities include performing DIY services such as battery installations, testing, and wiper installations, while maintaining inventory and store appearance.