Retail Parts Pro

Advance Auto Parts Inc.; Loveland (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Parts Pro to join their team. This full-time position offers an exciting opportunity to leverage your automotive expertise and sales skills in a dynamic retail environment. You will assist DIY customers with their automotive needs, ensuring high standards of service and store maintenance. With a focus on customer satisfaction, you will play a crucial role in achieving sales goals while managing various DIY services. If you have a passion for automotive systems and enjoy helping customers, this role is perfect for you.

Benefits

Health insurance

Employee discounts

Flexible scheduling

Paid time off

401(k) plan

Qualifications

• 3-5 years of automotive parts experience with proven sales ability.
• Must have a valid driver's license and ASE certification preferred.

Responsibilities

• Provide excellent customer service for DIY parts inquiries.
• Manage DIY services including battery and wiper installations.
• Maintain store appearance and assist with inventory processes.

Skills

Automotive systems knowledge

Customer service skills

Parts lookup skills

Sales skills

Communication skills

Inventory management

Education

High School Diploma

ASE Certification (preferred)

Tools

POS systems

Diagnostic equipment

Microsoft Word

Microsoft Excel

Job description

Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class under federal, state, or local laws.

What is a Retail Parts Pro?

The Retail Parts Pro is a professional-level sales position supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive systems, and parts. Responsibilities include advanced identification, troubleshooting, and project assistance for DIY customers. The role involves sourcing parts from various channels such as special orders, FDO, and secondary sources. It also requires in-depth knowledge of store inventory and maintenance processes. This is a full-time position.

Primary Responsibilities

1. Provide GAS2 selling experience for DIY customer visits and phone inquiries.
2. Achieve personal and store sales goals and service objectives.
3. Manage DIY services including battery installation, testing, wiper installations, etc.
4. Maintain high standards of customer service and store appearance.
5. Perform key holder responsibilities such as task assignment, safety, and opening/closing duties.

Secondary Responsibilities

1. Assist with store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
2. Ensure store cleanliness including floors, bathrooms, facing, dusting, and parking lot maintenance.
3. Provide DIY services including battery installation, testing, and wiper installs.

Success Factors

• Friendly communication skills.
• Ability to locate and stock parts efficiently.
• Knowledge of safety procedures.
• Proficiency with inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expertise with testing and diagnostic equipment for DIY services.
• ASE P2 certification or equivalent.
• Ability to recommend solutions, projects, and products effectively.
• Advanced parts lookup and sourcing skills.
• Strong DIY sales skills.

Essential Job Skills

• Working knowledge of automotive systems and diagnostics.
• Effective communication in English; Spanish skills are a plus.
• Ability to interpret safety rules, manuals, parts catalogs, and instructions.
• Completing the Parts Knowledge Assessment successfully.
• Basic math skills for measurements and calculations.
• Proficiency in Microsoft Word and Excel.
• Strong organizational skills.
• Availability to work days, evenings, and weekends as needed.

Prior Experience

3-5 years of automotive parts experience with proven sales ability and customer transaction fulfillment.

Education & Certifications

Must have a valid driver's license. ASE certification is preferred but not required.

Physical Demands

Details not specified, but candidates should be prepared for physical activity associated with the role.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

Application Close Date: Applications accepted for 60 days from the open date.

Compensation Range

$16.45 - $18.10 USD per hour

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

California Residents Privacy Notice

https://jobs.advanceautoparts.com/us/en/disclosures