Retail Parts Advisor

Kunes Auto Group; Greenfield (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Match

Paid Time Off

Life Insurance

Employee Assistance

Daily Pay

Vehicle Purchase Discount

Discounts on Parts/Service

Training & Development

Advancement Opportunities

Job summary

Kunes Auto Group is seeking an Automotive Parts Counter Specialist to join our growing team in Greenfield, WI. You will connect customers with the right parts, serve walk-ins and wholesale accounts, and support service technicians by sourcing, pricing, and staging parts to keep repairs moving.

We provide paid training, mentorship, and ongoing coaching, plus opportunities for advancement across 40+ dealerships. A customer-focused approach and strong math/communication skills help you succeed here.

Qualifications

• Previous automotive parts experience preferred.
• Experience in auto parts retail, dealership service, warehouse or customer service encouraged.
• Strong communication skills and a customer-first mindset.
• Able to multitask in a fast-paced environment—phones, counter, and technicians at the same time.
• Solid math skills for pricing, discounts, and invoicing.
• Basic computer skills; dealership DMS or parts catalog experience is a plus.
• Attention to detail and strong organizational habits.
• Valid driver's license with an acceptable driving record.
• High school diploma or equivalent.

Responsibilities

• Assist retail, wholesale, and internal customers at the parts counter and over the phone.
• Look up parts using electronic catalogs and dealership systems to ensure accurate fitment.
• Provide timely, accurate quotes and pricing to customers.
• Review repair orders and estimates for completeness and accuracy.
• Support service technicians by pulling and staging parts to keep repairs on schedule.
• Source hard-to-find parts through dealer networks and outside vendors.
• Process orders, returns, warranty parts, and core charges.
• Receive, stock, and organize incoming inventory; maintain accurate bin locations.
• Assist with cycle counts, inventory control, and obsolescence management.
• Notify customers promptly when special-order parts arrive.
• Identify opportunities to recommend related parts, accessories, and add-ons.
• Maintain a clean, organized, and safe parts department.
• Collaborate with service advisors, technicians, and sales teams to deliver an outstanding customer experience.

Skills

Customer service mindset

Communication skills

Multitasking

Attention to detail

Mathematical skills

Education

High school diploma or equivalent

Job description

Description

Automotive Parts Counter Specialist

Paid Training | Career Growth | Team-Oriented Culture

Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.

As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed—whether you're an experienced parts professional or coming from another customer-focused, detail-driven career.

Why Team Members Choose Kunes

• Competitive hourly pay plus performance bonus opportunities
• Paid training and ongoing professional development
• Career advancement opportunities across 40+ dealerships
• Supportive, team-oriented culture
• Comprehensive benefits package
• Employee discounts on parts, service, and vehicle purchases
• Opportunity to make a positive impact in the communities we serve

Compensation

• Competitive hourly pay based on experience
• Performance and productivity bonus opportunities
• Regular reviews with opportunity for advancement

Position Summary

Kunes Auto Group is seeking an Automotive Parts Counter Specialist to join our growing dealership team.

In this customer-focused role, you'll be the connection between our customers and the parts they need—serving retail walk-ins, wholesale accounts, and our own service technicians. You'll look up and source parts, provide accurate quotes, manage inventory, and keep our service drive moving.

Whether you've worked in a dealership parts department, an auto parts store, retail sales, warehouse or inventory management, or another hands-on customer service environment, we provide the training and support to help you build a successful career.

Requirements

Qualifications

• Previous automotive parts experience is preferred
• Candidates with experience in auto parts retail, dealership service, warehouse or inventory work, retail sales, or customer service are encouraged to apply
• Strong communication skills and a customer-first mindset
• Comfortable multitasking in a fast-paced environment—phones, counter, and technicians at the same time
• Solid math skills for pricing, discounts, and invoicing
• Basic computer skills; dealership DMS or parts catalog experience is a plus
• Attention to detail and strong organizational habits
• Ability to lift and move parts as needed
• Valid driver's license with an acceptable driving record
• High school diploma or equivalent

No dealership experience? We provide comprehensive paid training, mentorship, and ongoing coaching to help motivated individuals build a rewarding career in automotive parts.

Responsibilities

• Assist retail, wholesale, and internal customers at the parts counter and over the phone
• Look up parts using electronic catalogs and dealership systems to ensure accurate fitment
• Provide timely, accurate quotes and pricing to customers
• Review repair orders and estimates for completeness and accuracy
• Support service technicians by pulling and staging parts to keep repairs on schedule
• Source hard-to-find parts through dealer networks and outside vendors
• Process orders, returns, warranty parts, and core charges
• Receive, stock, and organize incoming inventory; maintain accurate bin locations
• Assist with cycle counts, inventory control, and obsolescence management
• Notify customers promptly when special-order parts arrive
• Identify opportunities to recommend related parts, accessories, and add-ons
• Maintain a clean, organized, and safe parts department
• Collaborate with service advisors, technicians, and sales teams to deliver an outstanding customer experience

Benefits

Eligible team members may receive:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Life Insurance
• Employee Assistance Program
• Daily Pay Options
• Employee Vehicle Purchase Program
• Discounts on Parts and Service
• Ongoing Training and Career Development
• Advancement Opportunities Across Kunes Auto Group

Join the Kunes Team

If you're looking for a career with professional growth, stability, and a company that invests in its people, we'd love to meet you.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.