Retail Part Time Team Lead

Office Depot; Saint Petersburg (FL); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player seeks a part-time Retail Team Lead to enhance customer experiences and drive sales. This dynamic role involves building customer relationships, managing print operations, and ensuring operational efficiency. The ideal candidate will demonstrate strong interpersonal skills and a passion for technology and services. Join a vibrant sales culture that values customer satisfaction and community engagement, while enjoying the benefits of a supportive work environment. If you're ready to make a difference and grow your career, this opportunity is perfect for you.

Benefits

401(k) Plan

Qualifications

• 1-3 years of related experience in sales or customer service.
• Ability to adapt and demonstrate passion for the brand.

Responsibilities

• Support efficient print operations and ensure timely client orders.
• Drive customer satisfaction and support community outreach.

Skills

Customer Service

Sales Skills

Interpersonal Communication

Adaptability

Education

High School Diploma

Tools

POS Systems

Basic Computer Skills

Job description

Overview

At Office Depot Inc., the Retail Team Lead is a part-time role providing “total solutions” to our customers encompassing Products, Technology, Services, Furniture, and Print offerings. The Retail Team Lead will build and maintain customer relationships, becoming a trusted advisor by utilizing provided training to support sales. This role supports a customer-centric environment, engages with the local community, and contributes to a positive culture aligned with the Office Depot 5C values: Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead demonstrates a passion for the brand, technology products, furniture, print, and other services/products offered to customers. They will utilize Office Depot Inc.'s proven sales principles to proactively engage customers, drive sales, and assess customer needs to ensure satisfaction.

Through enthusiasm and expertise, the Retail Team Lead helps create and nurture a vibrant sales culture, enhances store visual and merchandising standards, manages freight and logistics activities, and prioritizes customer satisfaction. The role also involves being a part-time ‘Key Carrier’ and may perform Leader on Duty functions, including opening & closing responsibilities and security duties.

Primary Responsibilities

• Print Sales and Services: Support efficient print operations, operate equipment, assist associates, and ensure timely, accurate client orders.
• Operational Efficiency: Process merchandise, adhere to procedures, identify process improvements, support loss prevention, and contribute to sales and profitability.
• Client Engagement: Drive customer satisfaction, support community outreach, develop personal selling skills, and deliver total solutions.
• External Key Carrier and Leader on Duty: Ensure safety and security, perform opening/closing duties, and assist with cash handling and store operations.

Education and Experience

• High School diploma or equivalent preferred
• 1-3 years of related experience
• Sales and/or Customer Service experience preferred
• Basic computer skills and familiarity with POS systems
• Strong interpersonal, communication, and selling skills
• Ability to adapt, process information accurately, and demonstrate passion for the brand

Additional Information

The role offers a salary range of $13.00 to $16.00, with benefits including a 401(k). The application process involves clicking the Apply Now button, and the position remains open for at least 3 days. The company is an Equal Opportunity Employer and considers qualified applicants regardless of background.