Retail Ops Leader: PetCare & Store Growth

PetSmart; Easley (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits*

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Process Leader (Retail Operations Manager) drives operational excellence in our stores, overseeing merchandising, inventory, pet care operations, and store opening/closing.

This role leads associates, delivers strong financial results, and ensures a safe, organized environment. Full-time with flexibility to work evenings, weekends, and holidays. Join a culture of teamwork and development.

Qualifications

• 3+ years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Responsibilities

• Participates in employment decisions such as recruiting, interviewing, and coaching.
• Lead and coach associates on operational processes to ensure pets in our care are safe and healthy.
• Oversee inventory management and pricing processes.
• Ensure store health and safety standards.
• Contributes to merchandising and store presentation to drive sales.

Skills

Retail leadership

Customer-focused

Tools

Computer applications

Job description

PetSmart’s Process Leader (Retail Operations Manager) drives operational excellence in our stores, overseeing merchandising, inventory, pet care operations, and store opening/closing.

This role leads associates, delivers strong financial results, and ensures a safe, organized environment. Full-time with flexibility to work evenings, weekends, and holidays. Join a culture of teamwork and development.