Retail Ops Leader: Grow People, Elevate Store Experience

PetSmart; Mishawaka (IN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid weekly

Health benefits

401k with company match

Paid time off

Associate discounts

Tuition assistance

Career pathing

Development opportunities

Job summary

PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment.

The ideal candidate brings 3+ years of retail leadership, strong communication skills, and

Qualifications

• 3+ years of retail leadership experience.
• Strong written and verbal communication skills.
• Proficiency with common store computer applications.

Responsibilities

• Drive operational excellence in stores and manage merchandising and inventory.
• Lead associates, coach for accountability, and manage staffing needs.
• Oversee opening/closing procedures and store safety standards.
• Analyze performance and uphold company policies and procedures.

Skills

Store leadership

Communication skills

Computer proficiency

Job description

PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment.

The ideal candidate brings 3+ years of retail leadership, strong communication skills, and