Retail Operations Supervisor — Store Efficiency & Security

Brobston Group

Boston (MA)

On-site

USD 52,000 - 66,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Brobston Group is seeking an Operations Supervisor to manage the boutique's day-to-day non-selling functions in partnership with boutique management. The role focuses on ensuring secure, efficient, and compliant store operations and supports leadership in delivering exceptional service.

The ideal candidate has 3+ years of retail stock experience with an operations background, can handle full-time varied hours including nights and weekends, and possesses strong organizational and communication

Qualifications

At least 3 years of retail stock experience with an operations background.
Ability to work a full-time schedule, including nights, weekends and holidays.
Strong interpersonal, communication, organization, and follow-through skills.
Ability to stand for extended periods and lift/move merchandise and fixtures.

Responsibilities

Supervise shipping/receiving, after-sales service, inventory control, loss prevention, POS functions, and facilities maintenance.
Maintain operational reports and ensure adherence to policies and procedures.
Oversee back-of-house operations, store opening/closing, and security procedures.
Assist payroll management and associate scheduling, ensuring payroll budgets compliance.
Address service, efficiency and productivity issues while providing outstanding customer service.