Retail Operations Specialist — Customer Experience

Nouria Energy Services, Inc.; Westborough (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Paid time off

Paid holidays

Life insurance

Disability benefits

Tuition assistance

Voluntary benefit offerings

Job summary

Nouria Energy Corporation is seeking a Sales Associate to support convenience store operations at its Westborough, MA location. You will help customers, handle transactions, and contribute to a welcoming store environment with a focus on service and safety.

As part of a team, you will greet customers, promote specials, and assist with daily store tasks, including light maintenance, safety compliance, and shift reporting.

Qualifications

• Read, understand, and write English at an eighth‑grade level.
• Perform arithmetic calculations at an eighth‑grade level to handle changes and vendor checks.
• Able to interact with customers in a friendly, professional manner.

Responsibilities

• Work a flexible schedule as needed.
• Provide the best customer experience and greet every customer with a smile.
• Suggest purchases and promote specials to customers.
• Prepare a shift report at the end of your shift according to guidelines.
• Interact with management to communicate store operations quickly and clearly.
• Maintain store safety and appearance and enforce environmental regulations.
• Operate store equipment safely and report accidents or incidents promptly.

Skills

Customer service

Communication

English literacy

Safety awareness

Job description

Nouria Energy Corporation is seeking a Sales Associate to support convenience store operations at its Westborough, MA location. You will help customers, handle transactions, and contribute to a welcoming store environment with a focus on service and safety.

As part of a team, you will greet customers, promote specials, and assist with daily store tasks, including light maintenance, safety compliance, and shift reporting.