Retail Operations & Merchandising Specialist

sephora.com; Gilbert (AZ); On-site; USD 25,000 - 28,000; Part time

Job summary

Sephora’s Crossroads Towne Center store in Gilbert, AZ is seeking an Operations Associate to support daily store operations from inventory to merchandising, ensuring a smooth customer-focused experience.

The role is hourly and part-time, with availability for nights, weekends, and holidays; 1–2 years in retail or hospitality is preferred and strong organizational skills are essential.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Ability to support outstanding client service.
• Comfortable in a fast-paced environment with a strong client focus.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through promotions and events.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Promote openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience.

Skills

Customer service

Retail operations

Team player

Time management

Job description

Sephora’s Crossroads Towne Center store in Gilbert, AZ is seeking an Operations Associate to support daily store operations from inventory to merchandising, ensuring a smooth customer-focused experience.

The role is hourly and part-time, with availability for nights, weekends, and holidays; 1–2 years in retail or hospitality is preferred and strong organizational skills are essential.