Retail Operations Manager: Lead Store & Service

Hispanic Alliance for Career Enhancement; Baltimore (MD); On-site; USD 26,174 - 39,950; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

The Hispanic Alliance for Career Enhancement is looking for an Operations Manager in Baltimore, MD. This full-time role involves leading the store team, ensuring excellent customer service, and implementing company policies effectively.

Responsibilities include managing store operations, handling customer inquiries, and promoting CVS's service culture. Candidates should possess strong analytical and leadership skills, with prior retail management experience preferred. Benefits include medical, dental, and vision coverage.

Qualifications

• Must have the ability to work a full-time flexible schedule including some early morning, overnight and weekend shifts.
• Experience as a retail manager or supervisor is preferred.

Responsibilities

• Manage overall store operations, staffing, and provide services.
• Support Store Manager with operational improvements and customer service leadership.
• Oversee sales and inventory management.

Skills

Deductive reasoning

Advanced analytical skills

Advanced communication skills

Leadership

Supervision

Ability to influence

Education

High School diploma or equivalent

Job description

The Hispanic Alliance for Career Enhancement is looking for an Operations Manager in Baltimore, MD. This full-time role involves leading the store team, ensuring excellent customer service, and implementing company policies effectively.

Responsibilities include managing store operations, handling customer inquiries, and promoting CVS's service culture. Candidates should possess strong analytical and leadership skills, with prior retail management experience preferred. Benefits include medical, dental, and vision coverage.