Retail Operations Manager: Inventory, Coaching & Floorsets

Victoria’s Secret & Co.; Peabody (MA); On-site; USD 33,000 - 41,000; Full time

Job summary

Victoria’s Secret & Co. is seeking an Operations Manager to lead store operations, execute inventory controls, and ensure a consistent, welcoming shopping environment.

You will report to the Store Manager and oversee back-of-house processes, inventory accuracy, and asset protection to support successful product launches. You will supervise Selling Associates, coach teams, and drive performance through coaching, visual standards, and cross-functional collaboration while maintaining safety and

Qualifications

• Strong execution and operational expertise.
• Strong selling, coaching, and business ownership mindset.
• Experience using insights to drive performance.
• Experience developing talent and building team capability.
• 3+ years of retail leadership experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds as part of daily tasks.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Execution of shipment, replenishment, and inventory processes.
• Back-of-house organization and operational efficiency.
• Inventory accuracy and operational compliance.
• Cleanliness, safety, and asset protection standards.
• Support of floorsets and product launches.
• Identification and resolution of operational gaps.
• Direct reports, including Selling Associates.
• Lead the performance and direction of the business in higher volume or more complex environments.

Skills

Operational execution

Selling & coaching

Performance analytics

Talent development

Retail leadership

Flexible schedule

Physical stamina

Tech-savvy

Job description

Victoria’s Secret & Co. is seeking an Operations Manager to lead store operations, execute inventory controls, and ensure a consistent, welcoming shopping environment.

You will report to the Store Manager and oversee back-of-house processes, inventory accuracy, and asset protection to support successful product launches. You will supervise Selling Associates, coach teams, and drive performance through coaching, visual standards, and cross-functional collaboration while maintaining safety and