Retail Operations Manager: Growth, People & Process

Ulta Beauty; Dayville (CT); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

Ulta Beauty is seeking an Operations Manager to lead the store’s operations, focusing on sales growth, inventory control, planning, and team development. You will manage a team including Task Associates and the Merchandise Manager, ensuring staffing, training, and compliance with procedures.

The role requires strong leadership, a passion for operational excellence, and the ability to navigate turnover and complex store challenges while maintaining exceptional guest service.

Qualifications

• Proficient with basic technology and office tools.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Able to stay calm and adaptable under pressure.

Responsibilities

• Lead a high-performing store team to achieve sales and operational goals.
• Oversee scheduling, payroll budgets, and workforce management.
• Ensure adherence to store policies and SOPs across all functions.
• Provide coaching and development to managers and associates.
• Drive guest experience and operational excellence through data-driven decisions.

Skills

Tech proficiency

Communication

Team collaboration

Organizational skills

Adaptability

Education

Bachelor’s degree preferred

Job description

Ulta Beauty is seeking an Operations Manager to lead the store’s operations, focusing on sales growth, inventory control, planning, and team development. You will manage a team including Task Associates and the Merchandise Manager, ensuring staffing, training, and compliance with procedures.

The role requires strong leadership, a passion for operational excellence, and the ability to navigate turnover and complex store challenges while maintaining exceptional guest service.