Retail Operations Manager - Customer Experience

CVS Health; Coatesville (Chester County); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Coatesville, PA is hiring an Operations Manager to lead store execution and performance while building consumer loyalty through excellent service.

Reporting to the Store Manager, you will supervise the store team, manage inventory and sales, and develop staff. This full-time role offers comprehensive benefits, a 40-hour week, and a pay range of $19–$29 per hour, depending on experience and geography, with opportunities for growth within CVS/pharmacy.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
• Experience as a retail manager or supervisor (preferred)

Responsibilities

• Overall store management, supervision, and policy implementation.
• Sales and inventory management.
• Employee staffing, training, and development.
• Financial management.
• Customer service leadership.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Flexibility schedule

Overtime readiness

Education

High School Diploma or Equivalent

Job description

CVS Health in Coatesville, PA is hiring an Operations Manager to lead store execution and performance while building consumer loyalty through excellent service.

Reporting to the Store Manager, you will supervise the store team, manage inventory and sales, and develop staff. This full-time role offers comprehensive benefits, a 40-hour week, and a pay range of $19–$29 per hour, depending on experience and geography, with opportunities for growth within CVS/pharmacy.