At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to be primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization.
The ROM will oversee a specific segment of clients and/or retailers within an assigned geography. They are responsible for representing the Company and their designated Clients & Customers through the management of retail store coverage, set/project coverage, executing objectives set forth by Clients, Retailers and/or Business Development Managers, and related retail leadership.
Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
- Full-Time Benefits (Medical, Dental, Vision, Life)
- 401(k) with company match
- Training and Career Development
- Generous Paid Time-Off
Responsibilities:
- Maintain high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an ongoing basis. Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region.
- Develop people through training and organizational initiatives using performance management tools, including performance reviews, in-store assessments, individual development plans, and succession planning documentation.
- Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy.
- Manage, assist, and/or develop expense and revenue/operating income budgets for the area of responsibility based on responsible channel of trade and client(s).
- Grow the existing business and add new business.
- Driving and travel are essential duties and functions of this job.
Qualifications:
- High School Diploma or GED or equivalent experience is required; Bachelor's Degree in Marketing or Business Management or equivalent experience is preferred.
- 5+ years of retail experience with associate management.
- 1-3 years of successfully managing Retail Merchandisers, P&L, budgeting and forecasting, and managing client expectations either personally or through a team.
- Customer and client management skills.
- Excellent written and verbal communication skills.
- Ability to direct, lead, coach, and develop people.