Store Leader: People, Service & Store Growth

PetSmart; Bridgewater (MA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Paid bi-weekly

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Job summary

A leading pet care retailer is looking for a Retail Store Manager to oversee store operations, ensuring both pet safety and exceptional customer experience. The ideal candidate will lead a team, manage day-to-day operations, and contribute to overall business performance while maintaining a culture of empowerment and engagement among associates. This role requires strong retail leadership experience, excellent communication skills, and the ability to work a flexible schedule. Competitive benefits and growth opportunities are offered.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability; flexibility in schedule, able to work evenings, weekends, and holidays.
• Proficiency in computer applications.
• Strong written and verbal communication skills.

Responsibilities

• Oversee the safety of people and pets and manage pet parent experience.
• Responsible for employment decisions, scheduling, and associate engagement.
• Lead store operations and ensure exceptional service and compliance.
• Analyze and manage store expenses while achieving corporate strategy.

Skills

Retail leadership

Communication skills

Organizational skills

Problem-solving skills

Job description

A leading pet care retailer is looking for a Retail Store Manager to oversee store operations, ensuring both pet safety and exceptional customer experience. The ideal candidate will lead a team, manage day-to-day operations, and contribute to overall business performance while maintaining a culture of empowerment and engagement among associates. This role requires strong retail leadership experience, excellent communication skills, and the ability to work a flexible schedule. Competitive benefits and growth opportunities are offered.