Retail Operations Leader - Customer Focus & Growth

Dollar General; Union City (PA); On-site; USD 32,000 - 46,000; Full time

Job summary

Dollar General in Union City, PA is seeking an Assistant Store Manager to help run a clean, customer-first store. Under the Store Manager, you will supervise team members, organize merchandise, and manage deposits.

You will assist with scheduling, training, planograms, and daily banking while ensuring profitability and loss prevention. Previous retail supervision and a high school diploma are preferred; you are reliable, detail-oriented, and customer-focused.

Qualifications

• Strong customer service and leadership abilities.
• Experience handling cash and deposits.
• Ability to schedule staff and supervise a team.
• Knowledge of planograms and merchandise presentation.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Cash handling

Staff scheduling

Merchandise presentation

Problem solving

Communication skills

Education

High school diploma or equivalent

Job description

Dollar General in Union City, PA is seeking an Assistant Store Manager to help run a clean, customer-first store. Under the Store Manager, you will supervise team members, organize merchandise, and manage deposits.

You will assist with scheduling, training, planograms, and daily banking while ensuring profitability and loss prevention. Previous retail supervision and a high school diploma are preferred; you are reliable, detail-oriented, and customer-focused.