Retail Operations Lead: Flexible Hours & Service Excellence

Ace Hardware; Commerce City (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Merchandise discount

Training program

Flexible work hours

Health and dental insurance options (3

Job summary

Ace Hardware in Commerce City is seeking an Assistant Operations Manager to drive daily retail execution, balancing hands-on floor leadership with rigorous operational compliance to maximize profitability and maintain flawless inventory.

You will uphold Ace’s 'Helpful Place' brand, lead a team, ensure safe, friendly shopping experiences, coordinate shipping and receiving, and support training and scheduling to keep the store running smoothly.

Qualifications

• High school diploma or GED required.
• Commitment to service excellence and customer satisfaction.
• Ability to work in teams and communicate effectively.
• Willingness to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Greet and assist customers to ensure a positive shopping experience.
• Maintain knowledge of store layout and departments.
• Support achievement of store metrics and brand standards.
• Utilize tools to improve efficiency and serve customers quickly.
• Serve as a store representative and lead by example.
• Maintain a safe, clean, and professional environment.
• Coordinate training, staffing, and daily operations as directed.

Skills

Customer service

Team communication

Flexible hours

Education

High school diploma or GED

Job description

Ace Hardware in Commerce City is seeking an Assistant Operations Manager to drive daily retail execution, balancing hands-on floor leadership with rigorous operational compliance to maximize profitability and maintain flawless inventory.

You will uphold Ace’s 'Helpful Place' brand, lead a team, ensure safe, friendly shopping experiences, coordinate shipping and receiving, and support training and scheduling to keep the store running smoothly.