Retail Operations & Customer Experience Associate

The TJX Companies, Inc.; Appleton (WI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Job summary

TJ Maxx in Appleton, WI is hiring to provide excellent customer service and maintain a clean, organized store environment. You’ll engage with customers, process purchases and returns, and support loyalty programs while upholding safety and merchandising standards.

The role emphasizes adaptability, strong communication, and teamwork in a fast-paced retail setting with competitive hourly pay and benefits. Prior retail experience is a plus.

Qualifications

• Customer service experience preferred.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Able to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Ring customer purchases and returns accurately according to procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and merchandising standards.
• Participate in store safety and loss prevention initiatives.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Multi-tasking

Attention to detail

Team collaboration

Job description

TJ Maxx in Appleton, WI is hiring to provide excellent customer service and maintain a clean, organized store environment. You’ll engage with customers, process purchases and returns, and support loyalty programs while upholding safety and merchandising standards.

The role emphasizes adaptability, strong communication, and teamwork in a fast-paced retail setting with competitive hourly pay and benefits. Prior retail experience is a plus.