Retail Operations Coordinator

Chrome Hearts LLC.; West Hollywood (CA); On-site; USD 60,000 - 65,000; Full time

Job summary

Chrome Hearts, a renowned luxury brand, is seeking a Retail Operations Coordinator to enhance the effectiveness of the Retail Operations Team at their Hollywood location. The role entails managing various administrative tasks to streamline operations, supporting compliance, and coordinating special projects across retail outlets. Ideal candidates will possess strong organizational skills, retail experience, and excellent communication abilities, making them vital contributors to the team's success.

Benefits

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• Minimum 2 years of retail experience or related support roles.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support process improvements for efficiency and productivity.
• Maintain retail trackers and operational reports.
• Manage maintenance tickets and store condition follow-ups.

Skills

Organizational skills

Time-management skills

Communication skills

Tech-savviness

Tools

Microsoft Office Suite

Job description

5 days ago Be among the first 25 applicants

CHROME HEARTS, the Fine Jewelry, Accessories, Shoes, Fragrance & Home Goods company renowned for its sophisticated life-inspired designs, was conceived in 1988 by Richard Stark in Los Angeles. Honoring a commitment to quality materials and timeless design, CHROME HEARTS now has thirty+ stores across North America, Europe, and Asia, and can be found in the most exclusive boutiques around the world.

Summary/Objective

The Retail Operations Coordinator plays a vital role in supporting the overall effectiveness of the Retail Operations Team. This position manages a range of administrative tasks and supports core functions to optimize efficiency. The role also contributes to ongoing maintenance coordination, internal communication efforts, and various special projects across the retail stores.

Essential Functions

• Support the development and implementation of process improvements to increase efficiency and productivity across global retail locations
• Assist in managing and streamlining field communications to ensure timely and accurate information flow
• Support the execution of retail policies, procedures, and key initiatives
• Maintain and update retail trackers, store directories, calendars, and operational reports
• Compile, organize, and distribute store-facing materials and training documentation
• Track compliance and completion of operational checklists and assigned initiatives
• Manage maintenance tickets and monitor store condition follow-ups
• Coordinate with Factory partners and vendors as needed to support store upkeep
• Oversee documentation, vendor coordination and expense tracking to ensure accuracy and organized workflows
• Support project rollouts by coordinating tasks, timeline, and follow-through
  
  

Qualifications

• Recommended minimum of 2 years of retail experience or related support roles
• Strong organizational and time-management skills with exceptional attention to detail
• Excellent verbal and written communication skills
• Tech-savvy with proficiency in Microsoft Office Suite and familiarity with retail systems
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative team player with a solution-oriented mindset
  
  

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
  
  

Additional Information

Chrome Hearts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Pay Range For This Role Is

60,000 - 65,000 USD per year(Hollywood )

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry

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