Retail Operations Associate - Friendly Customer Service

Nouria; Springfield (MA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid time off

Paid holidays

Life insurance

Disability benefits

Tuition assistance

Voluntary benefits

Job summary

Nouria Energy is hiring a Sales Associate for our Springfield, MA locations. You will be responsible for the proper and efficient operation of the station during your shift, delivering friendly, professional customer service and promoting store specials.

You will help meet sales goals, ensure safety and cleanliness, and handle routine tasks from opening to closing. The role requires 18+ and ability to lift up to 50 pounds; starting wage is $15 per hour.

Qualifications

• Read, understand and write English at an eighth-grade level.
• Ability to lift up to 50 pounds occasionally.
• Ability to validate IDs for tobacco/alcohol where required.
• Must be 18 years of age or older.

Responsibilities

• Work a flexible schedule as needed.
• Interact with customers in a friendly, professional manner.
• Prepare a shift report at the end of the shift.
• Provide the best customer experience to every customer.
• Greet customers with a smile and sincere greeting.
• Suggest purchases and promote specials.
• Maintain safety and cleanliness of the store.
• Report workplace accidents or incidents.
• Operate store equipment safely and efficiently.

Skills

Customer service

Communication

Teamwork

English proficiency

Job description

Nouria Energy is hiring a Sales Associate for our Springfield, MA locations. You will be responsible for the proper and efficient operation of the station during your shift, delivering friendly, professional customer service and promoting store specials.

You will help meet sales goals, ensure safety and cleanliness, and handle routine tasks from opening to closing. The role requires 18+ and ability to lift up to 50 pounds; starting wage is $15 per hour.