Retail Operations Analytics

Dexian; Dublin (CA); Hybrid; USD 110,000 - 130,000; Full time

Job summary

Dexian is seeking a data analytics leader to drive operational improvements in a hybrid role based in Dublin, CA. You will analyze labor, payroll, and store operations data to deliver insights that enhance customer and associate experiences, and business performance.

You will develop reporting and dashboards using Power BI, Excel, and Snowflake, partner with cross‑functional teams, and evaluate ROI for key initiatives while monitoring retail tech trends.

Qualifications

• Proficient in data analysis, reporting, and BI tooling.
• Experience with labor/payroll analytics is a plus.
• Strong collaboration across cross‑functional teams.
• Ability to translate data into actionable business insights.

Responsibilities

• Lead the analysis, development, implementation, and measurement of operational improvement initiatives that enhance customer experience, associate experience, and business performance.
• Analyze complex operational, labor, payroll, and business data to identify trends, opportunities, and actionable insights that support decision-making.
• Develop and maintain reporting, dashboards, and visualizations using tools such as Power BI, Excel, Snowflake, and other analytics platforms.
• Serve as a subject matter expert on store labor and payroll models, supporting ongoing maintenance, optimization, and continuous improvement efforts.
• Partner with cross-functional teams, including Store Operations, Store Planning, Strategy, Finance, Loss Prevention, and IT, to identify opportunities and deliver scalable solutions.
• Conduct financial and operational impact analyses, including ROI assessments, to evaluate opportunities and prioritize initiatives.
• Monitor industry trends, emerging technologies, and retail AI capabilities to identify opportunities for innovation and operational efficiencies.

Skills

Power BI

Tableau

SQL

Python

Tools

Power BI

Tableau

SQL

Python

Snowflake

Job description

Location: Hybrid at Dublin California 94568

Duration: FTE

Salary Range: $110k - $130k base salary

Essential Functions

• Lead the analysis, development, implementation, and measurement of operational improvement initiatives that enhance customer experience, associate experience, and business performance.
• Analyze complex operational, labor, payroll, and business data to identify trends, opportunities, and actionable insights that support decision‑making.
• Develop and maintain reporting, dashboards, and visualizations using tools such as Power BI, Excel, Snowflake, and other analytics platforms.
• Serve as a subject matter expert on store labor and payroll models, supporting ongoing maintenance, optimization, and continuous improvement efforts.
• Partner with cross‑functional teams, including Store Operations, Store Planning, Strategy, Finance, Loss Prevention, and IT, to identify opportunities and deliver scalable solutions.
• Conduct financial and operational impact analyses, including ROI assessments, to evaluate opportunities and prioritize initiatives.
• Monitor industry trends, emerging technologies, and retail AI capabilities to identify opportunities for innovation and operational efficiencies.

Core Skills

• Technical proficiency in data analysis, reporting, and business intelligence tools (Power BI, Tableau, SQL, Python).
• Ability to drive process improvement, change management, and execution of initiatives.
• Experience with labor planning, labor standards, or payroll analytics preferred; MOST® labor standards experience strongly preferred.
• Experience with MasterCard Test & Learn preferred.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status