Retail Mobile Associate — In-Store Experience Pro

T-Mobile; BLOOMINGTON (MN); On-site; USD 26,863 - 33,751; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Tuition assistance

Job summary

T-Mobile in Bloomington, MN is looking for Mobile Associates to engage customers and promote T-Mobile solutions in a retail environment. You will proactively approach potential customers, use digital tools, and build rapport to drive sales.

This role requires a high school diploma and ideally 6 months of retail or customer service experience. Competitive pay starts at $19.50 per hour plus additional incentives and benefits.

Qualifications

• At least 18 years of age.
• Legally authorized to work in the United States.
• At least 6 months of customer service and/or sales experience, retail preferred.

Responsibilities

• Engage customers in a high‑traffic retail environment.
• Educate customers and showcase T‑Mobile solutions.
• Build rapport, trust, and loyalty with customers.
• Manage price overrides for specialty offers.
• Support account set‑up and device support.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma or GED

Job description

T-Mobile in Bloomington, MN is looking for Mobile Associates to engage customers and promote T-Mobile solutions in a retail environment. You will proactively approach potential customers, use digital tools, and build rapport to drive sales.

This role requires a high school diploma and ideally 6 months of retail or customer service experience. Competitive pay starts at $19.50 per hour plus additional incentives and benefits.