Mobile Store-in-Store Associate | Growth & Benefits

T-Mobile; Mankato (MN); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock purchase plan

Paid time off

Tuition assistance

Job summary

A leading telecommunications company in Mankato, Minnesota is seeking a Mobile Associate to engage customers and excel in a retail environment. This role involves identifying customer needs, demonstrating T-Mobile solutions, and ensuring an exceptional customer experience. Candidates should have a High School Diploma and at least 6 months of customer service experience. The position is full-time, with a competitive salary starting at $19/hour plus incentives and numerous employee benefits.

Qualifications

• 6 months of customer service and/or sales experience, preferably in a Retail environment.
• Passionate customer advocate with a commitment to providing exceptional service.
• Desire to be a part of the T-Mobile store team, learning and sharing best practices.

Responsibilities

• Engage customers in a highly-traffic retail environment using digital tools.
• Identify customer needs and use solution-based selling techniques.
• Complete training on skills, products, and processes for the T-Mobile in-store experience.
• Build rapport, trust, and loyalty with customers during interactions.
• Support customer experience from account setup to device support.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

A leading telecommunications company in Mankato, Minnesota is seeking a Mobile Associate to engage customers and excel in a retail environment. This role involves identifying customer needs, demonstrating T-Mobile solutions, and ensuring an exceptional customer experience. Candidates should have a High School Diploma and at least 6 months of customer service experience. The position is full-time, with a competitive salary starting at $19/hour plus incentives and numerous employee benefits.