Retail Merchandising & Operations Lead

Michaels; Durham (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Health/vision/dental coverage

Tuition assistance

Job summary

Michaels in Durham, NC is seeking a Merchandise Manager to lead merchandising/SOP execution and maintain a customer-ready store environment. You will oversee truck processing, inventory routines, planogram sets, pricing integrity, and promotional execution, while guiding team performance.

Responsibilities include inbound/outbound flow, in-stock optimization, and standards adherence. The role requires strong planning, leadership, and a focus on customer experience, with shifts including nights

Qualifications

• 3+ years retail leadership experience.
• Ability to lead SOPs and store operations.
• Strong workload planning and inventory management.

Responsibilities

• Assist Store Manager in leading SOPs and company programs to ensure compliance.
• Oversee truck execution, stocking, and inventory accuracy.
• Own workload planning and daily task prioritization with store leadership.
• Manage price changes and promotional signage to ensure consistency.
• Oversee Ship from Store, RTVs and ASN receiving.
• Train and develop team members; support asset protection.

Skills

Retail leadership

Inventory management

Merchandising

Planogram execution

Pricing accuracy

Promotions execution

Customer service

Job description

Michaels in Durham, NC is seeking a Merchandise Manager to lead merchandising/SOP execution and maintain a customer-ready store environment. You will oversee truck processing, inventory routines, planogram sets, pricing integrity, and promotional execution, while guiding team performance.

Responsibilities include inbound/outbound flow, in-stock optimization, and standards adherence. The role requires strong planning, leadership, and a focus on customer experience, with shifts including nights