Retail Merchandising & Customer Service Associate

Dollar General; Hickory (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is hiring a retail associate to serve customers, stock and display merchandise, and keep the store clean. You will greet shoppers, help locate items, and operate the register to complete sales with accuracy and courtesy.

This role emphasizes teamwork and adherence to plan-o-gram standards, safety policies, and loss prevention. Physical duties include lifting, stocking, and occasionally unloading trucks as needed.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read and follow plan-o-gram guidance.
• Basic math and cash handling knowledge.
• Effective communication and customer service skills.

Responsibilities

• Unload trucks and stock merchandise in the store.
• Set up displays and rotate stock on shelves.
• Assist customers in locating items and answering questions.
• Operate cash register, process payments and bag purchases.
• Maintain store cleanliness and protect company assets.
• Assist with ordering merchandise using handheld scanners.

Skills

Interpersonal communication

Safety policies

Plan-o-gram follow-through

Cash handling

Basic math

IBM cash register

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Job description

Dollar General is hiring a retail associate to serve customers, stock and display merchandise, and keep the store clean. You will greet shoppers, help locate items, and operate the register to complete sales with accuracy and courtesy.

This role emphasizes teamwork and adherence to plan-o-gram standards, safety policies, and loss prevention. Physical duties include lifting, stocking, and occasionally unloading trucks as needed.