Retail Merchandising & Customer Service Associate

Dollar General; Nitro (WV); On-site; USD 24,000 - 32,000; Full time

Job summary

Dollar General is seeking a store associate to act as the point of contact for customers, assist in plan-o-grams, stock merchandise, and maximize profitability and teamwork while protecting assets.

The role involves unloading trucks, building displays, stocking shelves, assisting customers, operating the cash register, and maintaining store cleanliness and presentation. Flexibility with shifts and a focus on customer satisfaction are essential.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.

Responsibilities

• Unload trucks and stock merchandise.
• Receive, open and unpack cartons; store merchandise in stock room or on the sales floor.
• Build merchandise displays and rotate stock on shelves.
• Restock recovered merchandise; assist customers in locating items.
• Operate cash register and bag merchandise; collect payment and provide change.
• Assist with ordering merchandise using handheld scanners as needed.
• Clean front end, stockroom and restrooms; maintain store cleanliness and order.

Skills

Interpersonal skills

Safety policies

Plan-O-gram understanding

Cash handling

Basic math

Job description

Dollar General is seeking a store associate to act as the point of contact for customers, assist in plan-o-grams, stock merchandise, and maximize profitability and teamwork while protecting assets.

The role involves unloading trucks, building displays, stocking shelves, assisting customers, operating the cash register, and maintaining store cleanliness and presentation. Flexibility with shifts and a focus on customer satisfaction are essential.