Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Westford (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls in Westford, MA seeks a team member to deliver a highly satisfied customer experience, keep the store clean and organized, and follow operating standards. You may work in multiple areas to support the business needs and help maintain a welcoming environment.

You should have excellent customer service, a flexible schedule, and strong communication and organizational skills. The role requires multitasking and the ability to respond to changes and lift heavy objects with or without

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes.
• Ability to lift heavy objects with or without accommodation.

Responsibilities

• Role models customer experience practices with customers and peers.
• Rings customer purchases/returns and handles change accurately.
• Promotes credit and loyalty programs.
• Maintains store merchandising and floor readiness.
• Participates in store recovery and safety awareness.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Job description

Marshalls in Westford, MA seeks a team member to deliver a highly satisfied customer experience, keep the store clean and organized, and follow operating standards. You may work in multiple areas to support the business needs and help maintain a welcoming environment.

You should have excellent customer service, a flexible schedule, and strong communication and organizational skills. The role requires multitasking and the ability to respond to changes and lift heavy objects with or without