Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Virginia; On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Woodbridge, VA is hiring a Retail Associate at Marshalls Store 0487 Woodbridge VA. You will deliver a highly satisfied customer experience by engaging with customers, processing purchases, maintaining store standards, and supporting loss prevention.

You should have excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. The role may require lifting heavy objects and a flexible schedule.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multitasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Woodbridge, VA is hiring a Retail Associate at Marshalls Store 0487 Woodbridge VA. You will deliver a highly satisfied customer experience by engaging with customers, processing purchases, maintaining store standards, and supporting loss prevention.

You should have excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. The role may require lifting heavy objects and a flexible schedule.