Retail Merchandising & Customer Care Specialist

Dollar General; Lufkin (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

Dollar General is seeking a store associate to act as the primary customer contact, maintain plan-o-grams, stock merchandise, and support cashier duties. The role emphasizes customer service, merchandise presentation, and loss prevention in a fast-paced retail setting.

Responsibilities include unloading trucks, stocking shelves, assisting customers, operating the register, and ensuring a clean, safe store environment. High school diploma preferred and safety awareness is important.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read and follow plan-o-gram guidance.
• Understanding of safety policies and practices.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.

Responsibilities

• Unload trucks and stock merchandise.
• Build and stock displays, rotate and face items.
• Assist customers in locating merchandise.
• Operate the cash register and process payments.
• Greet customers and maintain store cleanliness.
• Follow store procedures and protect company assets.

Skills

Interpersonal communication

Safety awareness

Plan-O-Gram follow-through

Cash handling procedures

Basic math

IBM cash register operations

Education

High school diploma or equivalent

Tools

Handheld scanners

IBM cash register

Job description

Dollar General is seeking a store associate to act as the primary customer contact, maintain plan-o-grams, stock merchandise, and support cashier duties. The role emphasizes customer service, merchandise presentation, and loss prevention in a fast-paced retail setting.

Responsibilities include unloading trucks, stocking shelves, assisting customers, operating the register, and ensuring a clean, safe store environment. High school diploma preferred and safety awareness is important.