Customer Service & Merchandising Specialist

Dollar General; Newark (OH); On-site; USD 23,000 - 32,000; Full time

Job summary

Dollar General is seeking a store associate to act as the primary customer contact, stock shelves, and maintain plan-o-grams. You will assist customers, operate the cash register, and help keep the store clean and organized to drive profitability and satisfaction.

The role involves unloading trucks, building displays, and following company processes while protecting assets and supporting teamwork.

Qualifications

• Effective interpersonal and oral communication skills.
• Ability to read and follow plan-o-gram and merchandise guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills and accuracy.
• Familiarity with IBM cash register functions.

Responsibilities

• Unload trucks and stock merchandise in the store.
• Build displays and rotate stock on shelves.
• Assist customers in locating items and answering questions.
• Operate the cash register, total purchases, and bag merchandise.
• Assist with ordering merchandise using scanners as needed.
• Maintain store cleanliness and comply with policies.

Skills

Interpersonal skills

Oral communication

Safety policies

Plan-o-gram reading

Cash handling

Basic math

Education

High school diploma or equivalent

Tools

IBM cash register

Handheld scanners

Job description

Dollar General is seeking a store associate to act as the primary customer contact, stock shelves, and maintain plan-o-grams. You will assist customers, operate the cash register, and help keep the store clean and organized to drive profitability and satisfaction.

The role involves unloading trucks, building displays, and following company processes while protecting assets and supporting teamwork.