Retail Merchandiser & Customer Service Specialist

Dollar General; Brownsville (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Dollar General is seeking a retail associate to serve as the primary point of contact for customers and to help set up and maintain plan-o-grams and programs. You will stock merchandise, build displays, and ensure products are rotated and faced on shelves to maximize profitability and customer satisfaction.

The role includes assisting customers, operating the cash register, and processing payments while upholding safety policies and company procedures.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.

Responsibilities

• Unload trucks and stock shelves as needed.
• Follow procedures to receive, open and unpack cartons and totes.
• Build and maintain attractive merchandise displays.
• Stock, rotate and face products on shelves.
• Restock recovered merchandise and keep backroom organized.
• Assist customers by locating merchandise and answering questions.
• Greet customers and operate the cash register to complete sales.
• Collect payment and make change accurately.

Skills

Customer service

Plan-o-gram adherence

Stock management

Cash handling

Merchandise presentation

Teamwork

Job description

Dollar General is seeking a retail associate to serve as the primary point of contact for customers and to help set up and maintain plan-o-grams and programs. You will stock merchandise, build displays, and ensure products are rotated and faced on shelves to maximize profitability and customer satisfaction.

The role includes assisting customers, operating the cash register, and processing payments while upholding safety policies and company procedures.