Retail Merchandiser & Customer Experience Pro

Total Wine & More; Florida; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health care plans

401(k)

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Job summary

Total Wine & More is seeking a Seasonal Merchandiser in Florida to support store merchandising, inventory turnover, and curbside/delivery services. You will greet customers, assist with product knowledge, and participate in training for wine, spirits, and beer, while adhering to safety and legal guidelines.

You will maintain stock, build displays, and help with promotions, signage, and loyalty programs, with flexibility to work evenings/weekends as business demands.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Customer service

Inventory management

Flexibility

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More is seeking a Seasonal Merchandiser in Florida to support store merchandising, inventory turnover, and curbside/delivery services. You will greet customers, assist with product knowledge, and participate in training for wine, spirits, and beer, while adhering to safety and legal guidelines.

You will maintain stock, build displays, and help with promotions, signage, and loyalty programs, with flexibility to work evenings/weekends as business demands.